Privacy Policy

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Effective date: October 28, 2025
1. Introduction

Cubik Ceylon (Pvt) Ltd our respects your privacy and is committed to protecting your personal data. This Policy explains how we collect, use, disclose, retain and protect your personal information when you visit our website, use our services, or engage with us as a business partner, supplier, customer or website visitor.

2. Scope of Application

This Policy applies to all personal data processed by us in Sri Lanka or in relation to individuals located in Sri Lanka, whether via our website, services, products, interactions, or business operations.
It covers:

  • Customers, business enquiries and prospects

  • Website visitors and users

  • Suppliers and vendors

  • Any other individuals whose personal data we process

3. What Personal Data We Collect

We may collect the following types of personal data:

  • Identity and contact data: name, company name, job title, address, email address, telephone number.

  • Technical data: IP address, browser type, device information, cookies, usage analytics.

  • Transaction data: details of orders, delivery information, payment information (as applicable).

  • Business data: company size, sector, production needs (where relevant).

  • Any other data voluntarily provided by you through forms, email inquiries, or other contact.

4. How We Use Your Personal Data

We process personal data for the following purposes:

  • To respond to your inquiries, provide you with information and services.

  • To process and fulfil orders, supply ingredients, and handle logistics.

  • To manage our relationship with you, including service updates, technical support, and business communications.

  • To conduct analytics, improve our website, services and operations.

  • To comply with legal obligations (tax, regulatory, reporting).

  • To send marketing communications where you have given consent or where permitted by law (you may opt-out).

5. Legal Basis for Processing

Where applicable, our processing is based on one or more of the following:

  • Your consent to provide personal data.

  • Performance of a contract with you or taking steps prior to entering into a contract.

  • Legal obligations to which we are subject.

  • Legitimate interests pursued by us (provided these interests are not overridden by your rights).

6. Disclosure of Personal Data

We may disclose your personal data to:

  • Our employees, affiliates, agents and service providers in the course of business operations.

  • Logistics, delivery and payment service providers in connection with order fulfilment.

  • Regulatory, tax or law enforcement authorities, when required by law.

  • Potential purchasers, successors or business partners in the event of a merger, sale or re-structuring of our business.
    We do not sell or lease your personal data to third parties for their marketing purposes without your explicit consent.

7. International Transfers

Some of our service providers or business partners may be located outside Sri Lanka. If we transfer personal data internationally, we will ensure adequate safeguards as required by applicable law (including the Personal Data Protection Act) are in place.

8. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable website functionality, remember your preferences.

  • Analyse website performance metrics and user behaviour.

  • Provide targeted or general advertising (where applicable).
    You have the option to reject or disable cookies via your browser settings; however, this may affect website functionality.

9. Data Retention

We retain personal data for as long as is necessary to fulfil the purposes for which the data was collected, including to satisfy legal, accounting, or reporting obligations. When data is no longer needed, we will securely delete or anonymise it.

10. Your Rights

Under the Personal Data Protection Act and relevant law, you have rights including:

  • Right of access: to obtain confirmation whether we process your personal data and access such data.

  • Right of rectification: to correct inaccurate or incomplete data.

  • Right of erasure: to request deletion of personal data if certain conditions apply.

  • Right to withdraw consent: where processing is based on consent.

  • Right to object to processing: where processing is based on legitimate interests.

  • Right to data portability: in limited circumstances.
    To exercise any of these rights, please contact us using the details below. We will respond as required by law.

11. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, and against accidental loss, destruction or damage. However, no system can guarantee complete security and we cannot guarantee absolute protection.

12. Children’s Privacy

Our services are intended for business use and users who are of legal adult age. We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such data, please contact us to request deletion.

13. Changes to This Privacy Policy

We may update this Policy from time to time. When we do so, we will revise the “Effective date” and post the updated Policy on our website. Your continued use of our website or services after such changes constitutes your acceptance of the updated Policy.

14. Contact Us

If you have any questions, requests or concerns about this Privacy Policy or our handling of your personal data, please contact:
Cubik Ceylon (Pvt) Ltd
Address: 136, Lokilangamuwa, Kotugoda, Sri Lanka – 11390
Email: info@cubikceylon.com / sales@cubikceylon.com
Phone: +94 71 694 9602 / +94 71 899 1268